Billing terms & conditions
Last updated: August 2026
This page sets out the billing terms that apply when you make a purchase through willsonrichard.com. By completing a transaction on our site, you agree to the terms described below. We want every payment to be straightforward, transparent, and secure.
Payment security
Willson Richard takes the security of your payment information seriously. All transactions made through our website are protected using SSL (Secure Sockets Layer) encryption. Any sensitive information you submit — including your card details and personal data — is encrypted before it is transmitted, making it extremely difficult for unauthorised parties to access.
We do not store your full payment card details on our servers at any point. All payment processing is handled by trusted third-party providers who operate in accordance with industry security standards.
Accepted payment methods
We accept the following payment methods at checkout:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Union Pay
- Visa
All payments are processed in US Dollars (USD). We do not accept cash, cheques, bank transfers, or any payment method not listed above.
Billing information
When placing an order, you are required to provide accurate and complete billing information, including your full name, billing address, and valid payment details. Providing false or incorrect billing information may result in your order being cancelled. Willson Richard reserves the right to verify billing information before processing any order.
Authorisation and charges
By entering your payment details and submitting an order, you authorise Willson Richard to charge the total shown at checkout to your chosen payment method. If payment cannot be processed, we will notify you and your order will not be fulfilled until a successful payment is received.
Failed or declined payments
If your payment is declined, please check your card details and ensure your billing address matches what your bank or card provider has on file. If the issue persists, we recommend contacting your bank directly. Willson Richard is not responsible for charges or fees incurred as a result of failed or declined transactions.
Pricing and currency
All prices on willsonrichard.com are displayed in US Dollars. We reserve the right to update our prices at any time, though changes will never apply to orders that have already been confirmed. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.
Fraud prevention
We monitor transactions and reserve the right to cancel any order we believe may be fraudulent or in violation of our terms. If an order is cancelled on these grounds, you will be notified and any payment taken will be refunded in full. We may request additional verification before processing certain orders.
Changes to this policy
We may update these billing terms from time to time to reflect changes in our payment providers, accepted methods, or legal requirements. Any changes will be posted on this page with a revised date. Continued use of the site following any update constitutes acceptance of the revised terms.
Contact
If you have any questions about billing or this policy, write to customercare@willsonrichard.com, Monday to Friday, 9am to 6pm (UK time).
73 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom